> For the complete documentation index, see [llms.txt](https://support.pushpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pushpos.com/troubleshooting-steps/fix-for-app-not-opening.md).

# Fix for App Not Opening

## Steps:

1. Open Database Connector.
2. Navigate to Restore/Backup tab.
3. Click on Restore Settings.
4. See below image.

<figure><img src="https://3467862994-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaVO4wuE4dF0apCvsFR8L%2Fuploads%2Fu25tJG4ODdKvGaUuDnOC%2Fimage.png?alt=media&amp;token=7bb2a65c-fdf2-4459-b8ac-6c9c96ea4fc1" alt="" width="563"><figcaption></figcaption></figure>

**Note:**

* If the app still doesn’t open, you can try clicking **Restore Database**. However, please be aware that this will remove the existing sales data, so proceed with caution and only use this option if necessary.
* After clicking **Restore Database**, select **Show Cloud Backups** and choose the most recent available backup. This will allow you to restore the database using the latest cloud backup.