PushPOS Support Documentation
  • Overview
  • Topic
    • Adding Tax
    • Accepting Payment
    • Login/Logout
    • Manager Interface
    • No Sale Screen and Cash Drops & Payout
    • Settings and Back Office
    • Left / Right Pizza Settings
    • Instructions for Network Setup and Verification (WRONG)
  • How To Guides
    • How to: Add ABN or Additional Information on the Receipt
    • How to: Add New Users
    • How to: Adjust the Number of Buttons on POS screen
    • How to: Adjust Printer Width
    • How to: Adjust Printing Size
    • How to: Always Print After Payment
    • How to: Auto-print Receipt
    • How to: Create Open Item
    • How to: Enable Cloud Menu
    • How to: Enable Printer Beep
    • How to: Make A New Delivery Order
    • How to: Make A New Order
    • How to: Print Customer Information
    • How to: Process Refunds
    • How to: Run End of Day
    • How to: Setup Discounts
    • How to: Setup Public Holiday Surcharge / Discount
    • How to: Upload Online Reports
    • How often is wpos dashboard updated with sales figures?
  • Troubleshooting Steps:
    • Fix for App Not Opening
    • Troubleshooting Guide: Wrong Currency on Checkout
    • Printer Troubleshooting Guide
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On this page
  • Orders Screen
  • Order Type Panel
  • Orders Screen Panel
  • Control Panel
  • Steps on how to make a new order

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  1. How To Guides

How to: Make A New Order

PreviousHow to: Make A New Delivery OrderNextHow to: Print Customer Information

Last updated 3 months ago

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Orders Screen

All open orders can be accessed in Orders Screen in red rectangle.

Clicking on the order will open control panel where you can print receipt, change order type, void order, edit order (add more items), settle order or split order into two orders.

Order Type Panel

To make new order start with order type. Click either on Delivery, Pickup, Take away, Dine in, Bar or whatever is applicable. Button Drivers will take you to Drivers Menu where you can add driver to order.

Orders Screen Panel

You can filter your orders by order type, status or active user.

Control Panel

Manager, Back Office, Settings and Reservation is visible only if you are logged in as a manager

Steps on how to make a new order

  1. On the Order Type Panel, choose type of order, for example Take away

  1. Choose from Menu Group panel, for example Pizza

  1. Go to the Item Panel Red rectangle : Menu Options Panel Green Rectangle : Split Menu Panel Blue Rectangle. : Menu Item Panel

Example: To order small Margharita press Pizza from Menu Group, Small from Menu Options and Margharita from Menu Item. After that the item will be added to the bill on lefthand side and you will be directed to the Modifiers Panel if selected item has active modifiers.

  1. Modifiers Panel Red rectangle. : First Modifier Group Name Green rectangle : First Modifier Item Panel Blue rectangle. : Second Modifier Options Panel

Example: If you don’t want olives on Large Supreme, after selecting the item press NO in second Modifier Option Panel and press olives in second Modifier Item Panel

  1. Ordered Items Screen Here you can see all ordered items and total amount that will appear on the bill. By pressing grey top heading you can change order type, customer name or table. You can also change quantity of highlighted items by pressing plus or minus, or delete item from the bill.

Modifier: You can manually add modifier to any item to the order. It will be printed on preparation printer with particular item. Delete button: Pressing this button will delete selected item. If you delete item from already accepted order the item will print on preparation printer as a deleted item

  1. Clicking on Accept button on the Control Panel, accepts (saves) the order. It will also send particular items to preparation printer and print the receipt on receipt printer if the printer button is on. Pressing Settle button accepts the order and directs you to Settle Screen where you can Settle the order (receive payment and close the order) and apply discount. It will also send items to preparation printer.

Note: You can write a note that will be printed only on preparation printer. If you have more than one preparation printer it will be printed on all of them

Misc: You can add Miscellaneous items that you don’t have in the menu. It can be with or without price. Every Miscellaneous item will be printed on all preparation printers Payment: You can pre select form of payment before going to Settle Screen Quick Note: Pre-set notes that will be printed on particular preparation printer. To pre-set quick notes go to Back Office/Settings/Quick Notes Barcode: You can manually type item barcode without scanning it Time: There are pre-set times for different order types that can be changed in settings menu or you can manually change it for particular order by pressing Time button

Get started at https://www.pushpos.com/

Print button ON: Receipt will be printed on receipt printer after Accept or Settle Print button OFF: Receipt will not be printed on receipt printer after Accept or Settle

Orders Screen
Order Type Panel
Orders Screen Panel
Control Panel
Order Type Panel
Menu Group Panel
Item Panel
Modifiers Panel
Ordered Item Screen
Control Panel