> For the complete documentation index, see [llms.txt](https://support.pushpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pushpos.com/how-to-guides/how-to-process-refunds.md). # How to: Process Refunds There are two ways how to access refund screen. First is from Main screen. Press close button to display closed orders. Select order that needs to be refunded. Press Refund button.

Second is from Orders screen under Manager interface. You can enter order number directly or find it on the list of orders for particular date. Then press Refund button.

It is possible to do partial refunds by selecting items that need to be refunded or you can refund whole order by pressing Refund all button. Cash orders can be refunded by cash only. If the order was paid by card it is possible to refund it by cash or by using eftpos.

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